Privacy Policy

INTRODUCTION

We are fully COMMITTED to protecting your privacy and the security of your personal information. Please take a minute to read this document that, together with our Cookie Policy, explains how we use your personal information and the choices you have. By proceeding to use this site, you are consenting that we process your personal information in accordance with this Privacy Policy.

We use MailChimp as our marketing automation platform. By proceeding to use this site, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and their Terms.

1. WHAT INFORMATION DO WE COLLECT?
Information you give us through registration, when you enter information we request on certain pages on the site or when you contact us by phone or email. This includes your date of birth, name, email address, phone number and other information we may ask in connection with promotional offers or other marketing activities.

Information we collect using cookies and other tracking technologies, such as device information, IP address, usage and location data. Check our Cookie Policy for details.

Information we receive from other sources, such as partners we jointly offer services with or from advertisers, about your interactions with them. This may comprise your name, geographic location, age, shopping habits, user-generated content (such as blogs and social media postings), social media user name or other social media profile information (such as number of followers), in each case as permitted by law. We rely on the lawful basis for processing (which could be the consent you give to third parties) prior to us receiving that information for processing. Refer to the third party privacy statements of each of the websites you interact with for further details of that party’s processing.

2. HOW DO WE USE YOUR INFORMATION?
We use the information you give to us to:

– provide customer service and support and to respond to your queries and requests;

– notify you that it’s your lucky day and you have been selected as a winner of a contest or sweepstake (or to confirm your entry to future competitions or events);

– enable our experts to conduct data analysis to help us improve our services and advertising, including showing you our adverts as you browse the web. We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services; and

– keep you updated on our latest announcements or send you marketing information about us. If you would like to change your communication preferences or if you no longer want to be part of our mailing list, please Contact Us.

We use the information we collect to:

– administer our site and improve your browsing experience, including tailoring content offered to you; 

– to identify and prevent fraud and other harmful activity, to defend our rights or property and to protect the rights and interests of our consumers and users; and

– as part of our efforts to keep our site safe and secure.

We use the information we receive from other sources to:

- to combine it with information you give to us and our products and information we collect about you for the purposes set out above (depending on the types of information we receive). These are companies approved by you, such as social media sites.

In accordance with the law, we will only retain your personal information for the period necessary to accomplish the purpose for which it was provided. We keep this data under periodic review to ensure it is still necessary for us to retain it.

3. HOW WE SHARE YOUR INFORMATION?
We may share your personal information with our affiliated companies and with reputable service providers that help us run our business and improve our services and your customer experience, such as our advertising partners, IT hosting providers and market research providers. We won’t otherwise sell or distribute your personal data unless we have your permission or are required by law to do so.

Be aware that our site includes social network plugins, so certain data (your current IP address, email address, visited sites, date and time) is forwarded to these social media services even if you are not registered with them. If you are already logged into the social media service when you click on the social media button, the social media service may also use this data to identify your user name and possibly even your real name. Unfortunately we have no control over the extent, nature and purpose of such data processing or their privacy practices – we suggest you review their privacy statement.

You can rest assured that we’ll only disclose your information for the specific purposes mentioned in 2 and that your data security is being taken care of. These third parties are bound to process your personal data only on our strict instructions and when they can offer adequate technical and organizational measures to protect it.

We may also disclose your personal information as necessary to protect the security and integrity of our site according with the law, in the event that we sell or transfer all or a portion of our business or assets to a third party, or as required or authorized by law.

4. SECURITY OF DATA
We adopt technical and organisational measures to protect your data as comprehensively as possible. In addition to the commitment of our employees to secrecy and a careful selection and monitoring of our service providers, who are bound to comply with high security standards for the protection of your personal data, we also secure our operating environment adequately.

To protect your data against unwanted access, we use data encryption. Data collected from this site will be passed between your computer and our server and vice versa via the internet using 256-Bit TLS (Transport Layer Security) encryption. We will not use encryption though if you exchange only generally available information with us. Data stored in our database is also encrypted using 256-Bit AES encryption.

5. YOUR RIGHTS (AND HOW TO EXERCISE THEM)
As a much loved user of our site, you have the right to request details of the personal information we hold about you as well as the purpose of its processing (you can check in 2 the lawful basis we rely on to process your information). You have the right to object to this processing if you wish, but please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. You also have a right to demand the correction of incorrect data and the deletion of data which is inappropriate or no longer needed.

If you are seeking to exercise any of your statutory rights, please contact us. A response to your request will be provided in writing within a reasonable period (one month in principle, but we may inform you should we need more time to process your request) .We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office.

7. CONTACT US
Orriss & Son is a brandname operated by Cambridge Sauce Limited. Our company registration number is 12663981 and our VAT number is 359222491.

VIA EMAIL:
HELLO@ORRISSANDSON.COM

VIA POST:
CAMBRIDGE SAUCE LTD. 
ROOM 33, NEWTON HALL
CAMBRIDGE CB22 7ZE

If you no longer want to receive marketing information from us, simply follow the ‘unsubscribe’ link in the e-mail we send to you. Have in mind that even if you opt out we may still continue to send you information that relates to any account or business relationship you may still have with us (i.e. a request you have made about our sauces).

8. CHANGES TO OUR PRIVACY POLICY
We keep our Privacy Policy under regular review. Any changes we may make to this Privacy Policy in the future will be posted here.

This Privacy Policy was last updated on 19 November 2020.